If you are experiencing issues WATCHING this event, please take the following steps to troubleshoot:
Click play on the play button icon in the middle of the video.
Refresh or restart your browser, or try another browser on your computer.
Make sure you have flash on your computer, or video enabled on your tablet.
Try accessing the event from another computer, tablet or phone.
Try connecting to another network (wifi or mobile hotspot).
Watching from a work device? Check with your IT department to make sure you do not have a firewall blocking live video, or disconnect from your company VPN.
If the video quality is poor, click on the HD logo in the video player and select 818kbps or lower.
If you are experiencing issues HEARING the event, please take the following steps to troubleshoot
Please check that your computer's sound is unmuted and that the volume is turned up.
On the video player's lower left corner you will see a volume slider to adjust volume. Make sure this is turned up to 100%.
Try plugging in headphones to your computer.
Access your system preferences to make sure your audio output is selected to speakers or headphones.
